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Frequently Asked Questions
Where do you ship to?
Where do you ship to?
We currently ship to the majority of Mainland UK except for the Scottish Highlands. This includes majority of England, Wales and parts of Scotland. Please note, some postcodes it may not be possible for us to ship to, or may require a higher delivery charge e.g. some of the Scottish Postcodes.
We cannot ship to Islands within the UK, e.g. Channel Islands, Isle of Man, Islands off the coast of Scotland or Northern Ireland.
How long will it take to receive my order?
How long will it take to receive my order?
Each product / brand can have different delivery windows with the majority of our orders taking 2-5 days for delivery depending on postcode. Next Day Shipping is available on some items for an additional charge.
Is it possible to return an item for a refund?
Is it possible to return an item for a refund?
We offer a 14 day Return Policy on all Uninstalled Products. To exercise this right, all items must be returned in their original packaging which should not be defaced or damaged. To initiate a return, refund or replacement then e-mail contact@asturiasbathrooms.co.uk with your order number, date of purchase, name and a photograph of your item you wish to return, we will then advise on the process.
(Please see our Refund & Return Policy)
What if I want to speak to someone?
What if I want to speak to someone?
At Asturias Bathrooms, we pride ourselves on our customers services team who are available on the telephone every working day (Mon to Fri) from 9am until 5pm on 01472 242014. Our friendly team in customer services can help with any issues you have, or provide advice on what products you are looking to purchase.
